Privacy Policy

This Privacy Policy explains how Seera ("we", "us", "our") handles information you provide when using our CV generation service (the "Service"). By using the Service, you agree to the practices described here.

1. Information We Collect

• Account information: email address and authentication identifiers when you sign up or log in.
• CV content: the personal and professional information you submit to generate a CV (such as name, contact details, work history, education, and skills).
• Payment information: processed by our third-party payment provider. We do not store full card details on our servers.
• Technical data: basic logs (e.g. IP address, browser, timestamps) needed to operate and secure the Service.

2. How We Use Your Information

• To generate, store, and let you re-edit your CVs.
• To authenticate you and protect your account.
• To process payments and provide customer support.
• To improve reliability, performance, and security of the Service.
• To comply with legal obligations.

3. AI Processing

To generate your CV, the content you submit is sent to third-party AI model providers for processing. We only send what is needed to produce the requested output.

4. Sharing

We do not sell your personal information. We share data only with service providers that help us run the Service (hosting, database, authentication, payment processing, AI providers), under confidentiality and data-protection obligations, or when required by law.

5. Data Retention

We keep your account and CV data for as long as your account is active or as needed to provide the Service. You can request deletion of your account and associated data at any time by contacting us.

6. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on where you live, you may have rights to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

8. Children

The Service is not directed to children under 16, and we do not knowingly collect personal information from them.

9. Changes

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

10. Contact

For privacy questions or requests, contact us through the support channel listed in the app.